Thank you for visiting jinghengfurn.com (hereinafter referred to as “we,” “us,” or “the Platform”). We understand the importance of privacy protection and are committed to safeguarding your personal information and legal rights when you use our services. This Privacy Policy is designed to clearly and accurately explain how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with us through other means, as well as the rights and choices you have regarding this information. Please read and understand this policy carefully before using our services. By using our services, you signify that you agree to our processing of your information in accordance with this policy.

If you have any questions regarding privacy, please contact us at:

📧 Email: karamatullah855@gmail.com

1. How We Collect Your Information

When you use our services, we may collect information you provide or that is generated through your use of our services for different purposes and through different means.

1.1 Information You Voluntarily Provide

When you register an account, place an order, participate in promotions, contact customer service, or interact with us through other means, you may need to provide the following information:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Payment-related information (full payment card details are processed by third-party payment processors; we only receive payment status and transaction information)
  • Other information you choose to provide during your use of our services (such as preference settings, review content, etc.)

1.2 Information Automatically Collected During Use

When you browse our website or conduct transactions, our systems may automatically collect the following information:

  • Device Information: device model, operating system type and version, browser type and version, screen resolution, etc.
  • Log Information: IP address, access time, pages visited, click behavior, etc.
  • Location Information: With your permission, we may obtain your approximate location via your IP address to provide more relevant services. You may disable location authorization at any time through your device settings.

1.3 Information from Third Parties

In some cases, we may receive information about you from our trusted third-party partners. For example, when you log in through a third-party account (such as a social media account), we may receive your relevant information (such as nickname and profile picture) based on your authorization; when you make payments through third-party payment processors, we receive payment status and transaction information.

2. How We Use Your Information

We use your personal information strictly in accordance with laws, regulations, and the provisions of this policy, primarily for the following purposes:

2.1 Service Provision and Optimization

  • Complete account registration, login, and identity verification to ensure you can properly use all service features
  • Process your orders, including product delivery, returns and exchanges, and payment settlement
  • Communicate with you regarding orders, account information, service changes, etc.
  • Provide customer support, answer questions, and address complaints and suggestions
  • Analyze usage patterns to understand user needs, improve service content and user experience, and develop new service features

2.2 Transaction Security and Service Compliance

  • Identify and verify your identity to prevent fraud, impersonation, and other security risks, protecting your account and transaction security
  • Detect and prevent various security incidents to maintain the normal operation of our services
  • Comply with legal and regulatory requirements and cooperate with competent authorities in investigations

2.3 Personalized Services and Marketing Activities

  • Recommend products or services that may interest you based on your browsing history, purchase preferences, and other information
  • Conduct market research and user analysis to evaluate the effectiveness of our marketing activities
  • With your explicit consent, send you promotional information and offers. You may unsubscribe from such marketing communications at any time through the methods we provide

2.4 Other Purposes Authorized by You

3. How We Use Cookies and Similar Technologies

To enhance your browsing experience and optimize our services, this website uses Cookies and similar tracking technologies. Cookies are small text files stored in your device’s browser by websites, used to record your preferences, shopping cart contents, login status, and other information.

The Cookies we use primarily include:

  • Necessary Cookies: Ensure basic website functionality, such as page navigation and access to secure areas
  • Functional Cookies: Remember your preferences to enhance your user experience
  • Analytical Cookies: Help us understand how visitors use the website so we can continuously improve our services

You can manage or delete Cookies through your browser settings. However, please note that disabling certain Cookies may affect the proper functioning of some website features. In accordance with regulations such as the GDPR, we will obtain your explicit consent before using non-essential Cookies.

4. How We Share, Transfer, and Publicly Disclose Your Personal Information

4.1 Sharing

We do not sell or trade your personal information to any third parties. However, we may share your information with third parties in the following circumstances:

  • Service Providers: To complete order delivery, payment processing, data analysis, and other services, we may share necessary information with trusted third-party service providers
  • Legal Requirements: We may need to disclose your information in accordance with laws, regulations, litigation, or government authority requests
  • Business Transfers: In the event of a merger, acquisition, or asset transfer, your information may be transferred as part of the transaction

4.2 Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:

  • With your explicit consent
  • In the event of a merger, acquisition, asset transfer, or bankruptcy liquidation, if personal information transfer is involved, we will require the new holder to continue to be bound by this Privacy Policy

4.3 Public Disclosure

We only publicly disclose your personal information in the following circumstances:

  • With your explicit consent
  • Based on legal or regulatory requirements, legal proceedings, litigation, or mandatory requests from government authorities

5. Data Storage and Protection

5.1 Storage Location

The personal information we collect will be stored on servers located in Pakistan. If you are located in another country or region, please note that your information may be transferred to and stored in Pakistan.

5.2 Retention Period

We will retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless laws require mandatory retention. For example, the Electronic Commerce Law of the People’s Republic of China requires that product and service information, as well as transaction information, be retained for no less than three years from the completion of the transaction. For information no longer needed, we will delete or anonymize it in accordance with the law.

5.3 Security Measures

We employ industry-leading security measures to protect your personal information from unauthorized access, disclosure, alteration, or loss. These measures include:

  • Using encryption technologies (such as SSL/TLS) to protect data transmission security
  • Establishing internal management systems and operating procedures to standardize data processing workflows
  • Providing data protection training to employees and restricting data access privileges
  • Conducting regular security audits and vulnerability assessments

Nevertheless, please understand that no internet transmission or electronic storage method is 100% secure. We will continue to strive to improve our security protection levels.

6. Your Rights

In accordance with relevant laws and regulations, including the Personal Information Protection Law of the People’s Republic of China, GDPR, and CCPA, you have the following rights regarding your personal information:

6.1 Right to Know

You have the right to know what personal information we have collected about you, how we use it, and with whom we share it.

6.2 Right to Access

You have the right to access and review the personal information we hold about you.

6.3 Right to Rectification

When you discover that your personal information is inaccurate or incomplete, you have the right to request correction or supplementation.

6.4 Right to Deletion

You have the right to request deletion of your personal information in the following circumstances:

  • The purpose of processing has been achieved, cannot be achieved, or is no longer necessary
  • You withdraw your consent
  • We process your information in violation of laws, regulations, or agreements

6.5 Right to Withdraw Consent

For information processing based on your consent, you have the right to withdraw your consent at any time.

6.6 Right to Cancel Account

You have the right to cancel your account at any time. After account cancellation, we will delete or anonymize your relevant information in accordance with the law.

6.7 Right to Object

You have the right to object to our processing of information based on legitimate interests, as well as to refuse to receive marketing communications.

If you wish to exercise any of the above rights, please contact us at karamatullah855@gmail.com. We will respond to your request within a reasonable time (usually no more than 15 business days). When accessing, updating, correcting, or deleting information, we may require identity verification to protect account security.

7. Protection of Minors

Our services are primarily intended for users 18 years of age or older. We do not knowingly collect personal information from minors under the age of 18. If you are a minor, please read this Privacy Policy with your legal guardian and use our services only with your guardian’s consent.

If we discover that we have collected personal information from a minor without verifiable parental or legal guardian consent, we will make reasonable efforts to delete such data as soon as possible.

8. Cross-Border Data Transfers

As we provide global delivery services, your personal information may be transferred to jurisdictions outside your country/region of residence. We ensure that any such transfers are carried out in compliance with applicable data protection laws, including but not limited to the GDPR. When transferring your personal information, we will take appropriate safeguards to ensure that your information receives a level of protection equivalent to that in your country/region.

9. Updates to This Privacy Policy

jinghengfurn.com reserves the right to revise this Privacy Policy at any time. Revised policies will be posted on this page with an updated date. In the event of material changes (such as substantial changes to information collection and usage practices), we will notify you via email or website announcement. We recommend that you periodically review this page for the most current information.

10. Contact Us

If you have any questions, comments, or complaints regarding this Privacy Policy, or wish to exercise your privacy rights, please contact us at:

📧 Email: karamatullah855@gmail.com

We will confirm receipt of your request within 24–48 hours and provide a formal response within 15 business days.

The final interpretation of this Privacy Policy belongs to jinghengfurn.com.